![]() As of February 5, 2021, we have not received the $2,037 due us.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. After numerous communications from us indicating we had not received the refund, he sent us a "Refund Confirmation" letter on Healthtrax stationary on Januindicating our refunds were being processed and our credit card would reflect the credit in three to five business days. On November, 27, 2020, the Director emailed he was processing our refund and we should receive it soon. On October 2, 2020, the Director also emailed that he had everything he needed to process and support our fund of $2,037. After numerous phone calls, voicemails and emails, the Director of Personal Training at Healthtrax acknowledged on Octothat he had received our email with the notes from our doctor dated Septemindicating we should not return to the facility and we should have our money refunded. The unused portion of the advance payments is $2,037. Refund of the unused portions of advance payments for personal training my spouse and I made in February 2020. Current and new Healthtrax members can receive a free physical therapy functional movement screening.Issuance of a refund in the amount of $2,037 for unused portion of personal training initially paid February 2020. Non-members are welcome! You don’t have to be a Healthtrax member to be treated at Healthtrax Physical Therapy.īeing located inside the Healthtrax Fitness & Wellness Center has many advantages for patients to continue on their improved healthy, mobility and fitness journey. ![]() (Some exceptions do exist, such as workers compensation patients, Tricare patients (veterans) and a few smaller insurance plans.) Healthtrax Members and Non-members Welcome! We offer direct access care, meaning a patient does not need to see a physician for a referral before starting physical therapy-we do not need a prescription to begin care. For those patients with high deductibles, we offer payment plans that are flexible and fair. ![]() Before therapy begins, we verify insurance coverage and provide an estimate of the amount each patient will be responsible for per visit. Our areas of focus include (but are not limited to): Patients we treat include (but are not limited to): General deconditioning due to disease or illness We offer physical therapy services specializing in sports, aquatic, vestibular, pediatric, manual, orthopedic and much more!ĭiagnoses we treat include (but are not limited to):ĭegenerative disc and joint disease of the spine ![]() Our advance physical therapy services not only target the current issue (pain, weakness, etc.), but address the underlying movement impairment that caused the symptoms. Physical therapy treatments are all one-on-one and individualized to each patient based on presentation, medical history, and goals of therapy. Every treatment plan is based on patient input. This means we combine the best evidence-based treatment approach, hands-on manual physical therapy techniques and tissue-specific exercise prescription. Our certified physical therapists in Enfield and Glastonbury, Connecticut and West Springfield, Massachusetts provide orthopedic manual physical therapy services.
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